How to Fix QuickBooks Restore Failed Can't Remove logfile

Restore failed error is prompted when a user attempts to restore a QuickBooks Company file backup. You might also see the error message displaying the file's name that you are attempting to restore with the .qbw extension. The QuickBooks restore failed error and can't erase log file error can cause issues restoring the backup of company files when needed. It can also lead to significant troubles considering backups and can cause panic among users trying to restore the backup of the QB data file. This guide has been curated with the purpose of helping the user resolve this error effectively and quickly, so stick to the end.

Need guidance to help you through the steps? Just dial our experts at +1(855)-738-0359, and we will provide you with immediate technical assistance.

Quick Solutions to Troubleshoot QuickBooks Restore Failed Error

Implement the following solutions quickly to rectify the Can't restore backup issue in QB.

Solution 1: Restore a different copy of your QB company file

When users learn how to restore the backup in QuickBooks, the backup file is used by QuickBooks (.qbb) to generate a new QB company file (.qbw). Before starting with this method, if your company and backup company files are on an external device like USB or hosting service, move them to the local hard drive.

First, head to the File menu in QuickBooks and choose " Open or Restore Company."

Now select the Restore a backup copy option and choose Next.

Next, tap on the Local Backup option and choose Next.

Now search your computer for a backup company file, and the file would be looking similar to yourcompanyname.qbb.

Further, choose a folder where you would like to save the QuickBooks backup restore.

Now choose the Open option and note that accessing the backup in the same folder as your company file might overwrite your data.

Now avoid overwriting by renaming the existing file to make the names unique or save the file in another folder altogether.

After ending everything, hit the Save button, and you will have a new QB company file to proceed further.

Solution 2: Run the Verify and Rebuild Data Utility to Resolve the QuickBooks Backup Restore Failed

Running the verify and rebuild data utility from QuickBooks Desktop itself can help resolve QuickBooks failed to restore; implement it as follows:

First, open the QB Desktop and head to the File menu.

Now select the Utilities option from the drop-down menu and choose Verify Data from the drop-down list.

Next, let the Verify data tool run and look for errors in the company file.

If they find something causing issues in how to restore QuickBooks from backup, it will show and recommend you run the rebuild utility.

To do so, you are required to again go to the Utilities section in the File menu.

This time, select the Rebuild Data utility option and let the scanning and repairing process finish successfully so you can learn how to restore the QuickBooks file.

Note: This article is also available as a QuickBooks error code 6190

Solution 3: Make a New Folder to Save the Backup of the Company File

QuickBooks can't restore the backup of a QB company file if the backup file folder is damaged. With the steps below, we will make a new folder and restore the backup QuickBooks desktop from there.

First, generate a new folder and copy the QuickBooks company file in it.

Now you need to try restoring the company file from this new folder as if the error arises because of a damaged folder; it will be fixed by following this step.

Next, right-click the backup file and select Properties.

If you find that the file size is less than 6MB, then erase the file and create a new backup file.

Wrapping Up!

Hopefully, this blog clears your query on how to restore a backup in QuickBooks and how to rectify QuickBooks restore failed issue. Nonetheless, if you have any other queries or if the error prompts again, we suggest you call our technical team at +1(855)-738-0359 for immediate technical assistance.

In some cases, you may need to contact QuickBooks support for additional assistance in How to Fix QuickBooks Error Code 15227?