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There's a lot of discussions lately about the role of culture in organizations as increasingly, organizations are beginning to define their culture as a key factor that differentiates them. Is this an occasional trend or is it truly essential? Let me answer this question for you from three different perspectives: the leadership, the customers, and from employees. However, first, we have to agree on an understanding so that we are sure that we're all saying the identical issue. Apple company culture
What is it?
The culture of an organization can be defined in terms of an organization's "commonly-held set of values and principles that shows up in the everyday behavior of its people." Note that I've highlighted the final part of the definition. The definition of culture isn't made by the prints framed in the boardroom or the declarations of values posted on the site. The character of the culture is determined by how people act every day. Each company does have an individual culture, whether through design or accident. It is evident when you enter the building or when you speak with them via phone. What is the significance of this?
The Perspective of Leadership
The reason that culture is so significant from a leadership standpoint is that, as you may have guessed it's the single major influencer on organizational performance. Let me tell you how. Take a look at the place that you work for and think about the different job roles that are in place. You might have salespeople as well as finance and operational personnel, clerical staff as well as shipping and receiving personnel, and a receptionist. Imagine that every one of them was not concerned about the quality of their work. they felt disengaged, did not trust or like their boss or the company, and were eager to get home every single day. Let's think about the other side. Imagine that all of them were a fan of the work they did was fully engaged, were completely committed to the organization and its goals They felt valued and respected, and had a drive for the highest standards. What do you think their final performance and outcomes could compare to the two scenarios?
It's no surprise that the second business would beat the first each time. What do you think accounts for the differences in how the employees show up to work? It's the company culture. The culture affects the manner and attitude that people take on their jobs every day. Both of the examples I provided you were examples of vastly different cultures and both produce wildly different outcomes. The best organizations and their leaders recognize this and follow specific steps to develop and maintain the culture they wish to create.
The Customer's View
There is a common belief that people purchase from those they trust. Think of your preferred sellers. It's likely that they have excellent traditions. You may like working with them or buying from them. If we work with companies that have a great culture of the organization We generally feel more at ease as we are more certain that they'll do the things they say they will, we are more certain about the quality of their products and we enjoy them more! Consider companies such as Zappos, Southwest Airlines, Apple, or Nordstrom. We love having business dealings with them and their culture of the business is a large element of that.
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Published on May 16, 2022
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