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To store all the critical business data, QuickBooks Desktop creates a company file on the user’s computer. Facing any errors while accessing the company file can make any user nervous as they possess the risk of affecting the business negatively. That’s why if you take a look at the QuickBooks forums, then you will find them fully covered with queries related to company file errors. QuickBooks error 6190 is one such error that occurs when a user tries to open QuickBooks Desktop with the company file. The error code pops up on the user’s computer screen with an error description, which displays, “QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.” In this post, we will discuss with you all the reasons that trigger error 6190 alongside the troubleshooting solutions.
Looking for instant troubleshooting assistance to get over QuickBooks error 6190? If yes, feel free to reach our technical support team at the toll-free number (844-888-4666)
The followings are the reasons that can cause QuickBooks error code 6190:
1. The version of the QuickBooks Desktop you use is outdated.
2. The system that is not the server is set to host the QuickBooks company file.
Solution 1) Manually update QuickBooks Desktop to the most recent release
1. On the keyboard, press the Windows key to open the Start menu.
2. Into the search column, enter “QuickBooks” and look for the QuickBooks Desktop version in the search results.
3. Right-click the QuickBooks Desktop icon and then select the Run as administrator option.
4. When prompted, enter the QuickBooks username and password.
5. In QuickBooks Desktop, select the Help menu located at the top menu bar.
6. From the drop-down list, choose the Update QuickBooks Desktop option.
7. On the Options tab, select the Mark All button.
8. Go to the Update Now tab, checkmark the Reset Updates checkbox, and then choose the Get Updates button.
9. Restart QuickBooks Desktop and then select the Yes button at the update installer prompt.
Solution 2) Configure the multi-user hosting settings in QuickBooks Desktop
1. On the workstation, double-select the QuickBooks Tool Hub’s icon to open the application.
2. Choose the File menu located at the top menu bar.
3. Move the mouse cursor over the Utilities option from the drop-down list.
4. From the side menu, select the Stop Hosting Multi-User Access option if it is there. If you see the Host Multi-User Access option, ignore it.
5. On the server computer, double-select the QuickBooks Desktop icon to open the application.
6. Choose the File menu located at the top menu bar.
7. Move the mouse cursor over the Utilities option from the drop-down list.
8. From the side menu, select the Host Multi-User Access option if it is there. If you see the Stop Hosting Multi-User Access option, ignore it.
Even after implementing all the troubleshooting solutions explained above in the post, if QuickBooks error 6190 error persists, then there is a great possibility that the ND (Network Data) and TLG (Transaction Log) files are either damaged or corrupted. Our recommendation for you is to rename both the ND and TLG configuration files and see whether this fixes the error or not. For additional troubleshooting assistance to resolve the company file error, feel free to get in touch with our QuickBooks error experts at the toll-free number (844-888-4666).
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Published on June 12, 2021
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