QuickBooks Unable to back up company file? Here’s How to Fix It.

Info

Unable to back up a company file in QuickBooks is an error that can get triggered due to a damaged file or lack of storage in the device where you wanted to back up the file. In some cases, using an outdated version of the QuickBooks can also cause the error. Make sure you are using the latest released version of QuickBooks to avoid the QuickBooks can’t backup company file error. However if your QuickBooks is already updated, there can be many other reasons that trigger the error. The information provided below in this article explains the several causes of the error with its solutions. Read the complete article to know more.

QuickBooks Unable to back up company file

If you need technical assistance with the error’s troubleshooting, dial (855)-526-5749 and get in touch with a QuickBooks professional.

How to Troubleshoot Can’t Backup Company File in QuickBooks Error?

Rebuild the Company File

The error can be triggered if there is damage in the company file, preventing the file from getting backed up. Using the rebuild data tool might fix the error. Follow the steps listed below to verify and rebuild your company file data:

1. First, open the QuickBooks application and select the File menu.

2. Click the Utilities drop-down, then select Verify Data.

3. If the issues are found in the company file after using the verify data tool, open Utilities again.

4. Select the Rebuild Data and wait for the tool to repair the company file.

5. Finally, try to back up the file to check if the error is resolved.

Check the Backup Directory

Using the wrong backup path can also trigger the error. It would be best if you verified the backup directory in QuickBooks to ensure it is not causing the error. Follow the steps given below to check your backup directory:

1. Open Preferences in the QuickBooks application.

2. Select Backup options.

3. Under the Local Backup Only section, look at the backup location that is already selected.

4. Check if the selected backup path is appropriate or not.

5. If the selected backup path is incorrect or inappropriate, search for a new backup location by clicking the browse button and choose a new backup folder where you want to save the company file.

Rename QuickBooks Network Data File

Renaming the network data file can fix the damage in the company file. You need to refresh the company file by renaming the network data file. Follow the instructions given below to rename the .ND File of QuickBooks:

1. First, close QuickBooks Desktop.

2. Next, open the Windows File Manager.

3. Then go to C:\Users\Public\Public Documents\ Intuit\ QuickBooks.

4. Search the .ND file in the QuickBooks folder. (Note: The network data file will have the same name as the company file and .ND extension at the end.)

5.Right-click the .ND file, then select Rename.

6. You can add .OLDfile at the end to rename the file.

7. Finally, try to back up the company file again to check if the error is resolved.

Conclusion:

The information given above in this article explains the solutions to the error with its causes. The solutions include rebuilding the company file, verifying the backup directory, and renaming the network data file. In case you are still unable to back up your company file, make sure your backup folder has storage space available. It might be possible your backup folder does not have any storage left. Check if your backup location has space available to keep the backup file. If QuickBooks is unable to back up the company file error is still not resolved, dial (855)-526-5749 and get immediate help from a QuickBooks professional.

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