Simple Issue Tracking Systems: Why Is Product Selection Important?

Development companies strive to provide a great product free of errors with the functionality their customers demand; however, it is a difficult process to produce a completely error free application. A simple purchase order tracking system excel is often used to manage the defects found during testing or post release to continue resolving problems in a product. While a few organizations remain to rely on spreadsheet programs such as Excel to manage found issues, they are one of the most inefficient methods for tackling this common coding complication. Automated issue tracking applications provide a central record management to create an organized resource as coders move through the development process. A quality-monitoring tool streamlines the management and resolution of identified bugs or problems. The selected application plays a pivotal role in monitoring effectiveness.

Issue Tracking: What Characteristics Should a Business Focus On?

Issue tracking is a vital process to any development or project team because it allows a company to produce a better product. What features are most pertinent when choosing one of these systems for implementation? The user interface will determine how well employees accept the system and the amount of use it receives. A difficult to maneuver program is neglected by a workforce due to time constraints. User friendliness determines the worth of this type of investment. This is especially true in a development environment where coders know how a good program should work and do not have time to deal with less desirable qualities of a purchase order program or hosted application. Technical or customer support staffs have a more limited degree of computer skills and do not deal well with a highly complex system full of irrelevant additions. A simple issue tracking system should support varying computer skill levels and not be overly time consuming to use.

Expense

Cost is a top priority among organizations evaluating these tools and will be decision driver when it comes to making a final choice. While this investment is important, organizations frequently put this type of software at a lower level than other project management tools. A licensed system requiring thousands of dollars to implement is not an ideal solution for tracking a simple problem during development.

Hardware and Software Issues

Systems requiring extensive hardware or labor for maintenance are rejected because they take time away from an already busy staff. In regards to costs, companies are beginning to implement hosted options to reduce costs. Web-based issue tracking solutions drastically reduce hardware needs and this limits the workload of internal employees who are responsible for systems maintenance. They also eliminate charges associated with available licensed alternatives by offering the service at a flat monthly fee. Companies have to consider where they want their data to be maintained and how much they are willing to pay to keep everything in-house.

Features

Features are the next area to consider before online purchase order system. What does the application need to do in order to meet problem monitoring and reporting needs? Most simple issue tracking systems supply a user friendly entry screen where essential data can be entered regarding a problem.

Conclusion

Your company should thoroughly evaluate all of the above aspects along with all the functionality your particular business needs to receive a dependable development solution.

A simple issue purchase order format in excel download is capable of supplying a company several benefits. Cost and user friendliness are essential evaluation criteria when choosing an issue tracking solution.