Business Automation to Reshape the Construction Industry

About six million people work in the 10 trillion dollar construction industry. There are about half a million employers but the industry always had an uncertain future with many firms struggling due to the shortage of skilled workers, weak productivity growth, and waste. The employee-employer relationship was not always fabulous here. However, automation in the construction business is changing that forever.

The term ‘automation’ may invoke the image of robots taking up jobs but the reality is different. When we introduce automation in the construction business, it doesn’t slash jobs instead increases productivity and leads to better outcomes.

How automation benefits the business?

When you automate the construction business, you cut down the cost of manual and time-consuming tasks, ultimately eliminating redundancies and operating costs.

Automation to boost the customer service

Do you know that about 47% of the construction business was deeply impacted last year due to poor customer service? Implementing automation technology can better the customer service, probably 24x7 instant customer services, which may boost up the business like never before.

When a customer can gain unhindered access to your information, pricing, and resources, at a time that suits them best, why say no to it?

AI, chatbots, and automated help centers are not the only software providers instead there are many out there to automate a task that you can think about.

Automate the FAQs to rev up the business

The clients use FAQs to instantly get a reply and when you have a chatbot or AI-powered FAQ section on your website, similar questions are answered in the same way at a rapid pace, without the customer knowing that it is software responding to his queries, bettering his views on your business.

Jobsite inspections become easier and effective

Most often, job site inspections become challenging in the US, especially at huge construction sites like that of a skyscraper. When you introduce technology solutions to the construction business, drones take up the task of site inspections and reach even in remote areas where initially manual inspections were almost impossible. With drones, even inspections at offsite locations have become a normal practice.

Drones can be used even for inventory management. At present, surveyors use GPS coordinates to cross-section piles of materials and determine their quantity but a camera and laser-equipped drone can achieve the same task in just minutes. That cuts down the heavy expenditure of labor cost, especially where labor shortage is acute.

Enhances the official communication

It’s true that many businesses still follow email communication and store data in databases and spreadsheets. Emails are fast and safe – agreed. But it can also be complex as omitting to cc a key figure can prolong time-sensitive, decision-making processes. But at the same time, when you automate the business, there will be better collaboration with every stakeholder. And that makes things smoother.

The construction of prefabricated homes is the new trend

There’s a huge demand for prefabricated homes and countries like Japan and Sweden are rapidly moving towards this. The reason – better worker productivity and reduced costs. The factory environment promotes consistency and quality in production, leading to a better and more consistent final product for the end-user. Apart from that, prefabricated projects require less construction material and have less waste.

Worker productivity is an area that is well addressed here. You have workers operating machines that construct the building and that’s a far better product than workers constructing buildings, especially in those areas where labor-shortage is acute.

There’ll be ample jobs in the future

The fear of cutting down job options in the future is unwanted. Usually, automation is easier repetitive, physical activities in predictable environments. Since the construction environment is unpredictable, and technology solutions in the construction industry are not going to shrink but grow in the coming years. It is predicted to have 200 million additional jobs by 2030 if countries fill global infrastructure gaps and boost affordable housing supply.

Automation in the construction business is here to stay. Instead of shrinking jobs, it would further boost up the business and lead to a better business environment where every stakeholder will have a bright future.