Company File not Found QuickBooks? Here's What to Do

Facing issues while using an application is common. Various issues like Company file not found QuickBooks gets triggered often due to several reasons. First, you need to differentiate the issue based on whether you have saved the file in the server or your local storage. Second, you can quickly find the file if you understand the cause of the issue. The information given below in this article will help you understand both causes and the solutions to the company file missing issue. Read the entire article to know more.

If your QuickBooks Company file is missing and you need help to find your Company file immediately, dial 844-932-1139 and get technical assistance from a QuickBooks Professional.  

Why could QuickBooks not Find your Company File? 

1. If your file is saved in the network, it might be possible that you are not connected to the server.

2. Your method of accessing the file is incorrect.

3. The location of the file is changed.

4. Your file got deleted.

Conclusion:

If you can determine the cause of the company file missing issue, resolving the issue will become easy. You can simply use the hit and trial method if you cannot figure out the cause of the issue. 

How to Find the Missing Company File in QuickBooks?

1. Check your Network Connection with QuickBooks

If your file was saved in the server, but your QuickBooks is not properly connected to the network, you will not be able to find your company file. Follow the steps below to check the network connection:

- Press Windows logo + R key on the keyboard to open the Run window.

- Type CMD in the text box and click the OK button.

- Then type ipconfig/all and press the Enter key.

- Note down your server name.

- After that, type ping (enter your server name) and press Enter.

- After that, type ping (enter your server name) and press Enter.

- Notice the reply for each packet.

a. If you receive a reply for every packet, your network connection is not the cause of the issue.

b. In case you notice a packet loss or slow reply, get your network connection repaired by an IT professional.

- If your network connection with QuickBooks is OK and you still cannot find the company file, move to another solution.

2. Different types of QuickBooks files need to be accessed Differently

Different files in QuickBooks like company files, accountant’s copy, backup file, or accountant’s copy transfer file are accessed using different methods. Follow the steps given below to open different types of company files:

• For company file (with the .qbw extension) or accountant’s copy (with the .qba extension)

- Open QuickBooks and select the File menu. 

- Choose open or Restore Company.

- Click the open a company file option and select Next.

- Then choose the required company file. 

- Finally, click Open. 

• For a backup company file (with the .qbb extension)

- Open File menu in QuickBooks.

- Click the Open or Restore Company option.

- Choose Restore a Backup file and click the Next button.

- Then choose Local backup.

- Select the required company file and then click Next. 

- After that, choose the location where you want to place the restored file. 

- Finally, click the Save button. 

Conclusion:

This article explains why the Company file not found QuickBooks and how you can fix it. The solutions described above include checking your network connection and opening different types of company files differently. If the error is still not resolved and you need help with troubleshooting, dial 844-932-1139 and get technical assistance from a QuickBooks Expert.