How to resolve Norton Security error 5013 3

Norton security is the best-known antivirus for home users. Norton offers several antivirus plans for Windows, macOS, and phone devices. When you install Norton antivirus, it removes all the existing malware from your computer and keeps your device fully secure from all the threats. You have to Activate Norton with Product Key and then you can use all the features of Norton antivirus easily. Indeed Norton antivirus is very robust but still many Norton users reported several errors related to Norton antivirus. If you are also getting an error related to your Norton antivirus then you can ask the Norton team for help. One common Norton error which is reported by many users is Norton Security error 5013 3.

Symptoms of Norton Security errors 5013 3:

You are getting an error message while shutting down your device.

Running program immediately crashed and an error message appears

You are unable to open Norton dashboard

Norton installation error interrupted and error 5013 3 appears on the screen.

Causes of Norton Security error 5013 3:

You are installing incompatible Norton antivirus setup

Your Windows files get corrupted

Missing registry files

Norton program files get deleted mistakenly

Common solutions for resolving Norton error 5013 3:

Check device compatibility

If you have purchased an incompatible Norton plan such as you have a Windows device and you got a Norton plan for Mac. In that case, you will get the installation error. Your device should also fulfill the Norton device specifications. Like other software, Norton also has few device specifications like RAM, disk space, processor, etc. Check all the required specifications for the Norton antivirus setup and then you should install Norton antivirus. If you have a compatible Norton plan but are still getting error 5013 3 while installing the antivirus then you should ask the Norton team for help.

Check for registry files

If you are getting Norton errors while shutting down the Windows then it can be due to registry files error. Registry files get easily corrupted, the same changes on your Windows can easily corrupt the registry files. But restoring the files is not easy. If you are from a technical background and know how to restore registry file corruption then you should take Norton error key backup and then proceed for restoration. Here are the steps for restoring a registry to error 5013 3:

Close all the running program on the PC

Hover your mouse to Start menu

Type command in the Windows search bar

Hold Ctrl and Shift keys simultaneously from your keyboard

Now press the Enter key

A permission dialog box will appear on the screen

Click on the Yes button

You will get a black box will blinking cursor (command screen)

Type regedit on the command screen

Hit the Enter button

The registry editor will appear on the screen. Select the error related key and go to the File menu; click on the export button. Save the file with .reg extension and then export the file to the desktop. Now go to the registry editor and edit the corrupt registry files. If you are not from a technical background then call the Norton team for help.

Undo the recent changes

If you are getting Norton error 5013 3 after making some changes on your Norton program files or Windows files then restoring all the changes may help to fix the error. Go to the System Restore. A permission prompt will appear on your screen. You have to enter your admin credentials for the permission. Now follow the onscreen wizards for completing the restoration process. Once complete, restart the computer and check whether your Norton antivirus is working or not.

If you are unable to fix the Norton error 5013 3; try reinstalling Norton antivirus. You may also ask the Norton team for troubleshooting your error.