Techniques to troubleshoot the QuickBooks error H505

QuickBooks is known for providing technically advanced and innovative solutions to its users. It is the most used accounting application worldwide but is not free of errors. The Multi-user errors, such as the QuickBooks error H505, are among the most common errors in the application. It occurs when you try to open a company file that is stored on some other computer. Through this blog, we will discuss the reasons behind the error H505 and its troubleshooting methods.

If you encounter the QuickBooks Error H505 when opening your company file and need the assistance of an expert for its resolution, contact us at our (855)-526-5749.

Reasons causing H505 Intuit QB Multi-user mode problem

There are certain possible situations when you can get H505 to intuit QB Multi-user mode problem. These have been listed below for you:

1. If the company file is located on another computer, but QuickBooks fails to reach its server, error H505 can occur.

2. The error will occur if additional installations and setup are required for file access.

3. Any communication gap between the server computer and workstation can cause an error.

4. Hosting configurations are not correct.

5. The firewall installed on the computer might consider the communication as an intrusion and blocks it, causing the error.

6. Damaged components such as.ND file or QB DBSM can prompt QuickBooks Error H505.

7. DNS settings inaccuracy is another reason behind the error.

Understanding the reasons behind the error would help us fix the error effectively. The detailed methods are provided in the following paragraph.

How to troubleshoot QuickBooks Desktop error code H505

As we saw earlier that there are different reasons possible behind the QuickBooks Desktop error code H505. Multiple methods are available that can be applied to get rid of the error depending on the reason causing it. These have been provided below for you:

Method 1: Using QuickBooks File Doctor Tool to resolve QuickBooks error H505

1. Install the latest version of QuickBooks Tool Hub on your computer.

2. Close all the running windows of the QuickBooks application.

3. Open the Tool Hub and click on the ‘Company File Issues.’

4. Click on the ‘Run QuickBooks File Doctor’ button to open the tool.

5. Choose your company file from the drop-down menu.

6. Select the middle option to check your file and press ‘Continue.’

7. Fill in your password when prompted and hit ‘Next.’

Wait for the tool to run and resolve the error. If the error persists, you should check the hosting settings.

Method 2: Verifying Hosting Configuration

1. Open your QuickBooks application and follow the path File > Utilities.

2. Click on ‘Host Multi-user Access’ and then click on the ‘Yes’ button.

3. If you see the option of ‘Stop Hosting Multi-User Access’, then leave it.

4. Repeat the steps in all the computers with the error.

As this blog concludes, we hope you are now aware of the reasons causing the QuickBooks Error H505 and its troubleshooting methods. You should be able to follow the method to resolve the error manually. If you are still struggling and you need an expert’s assistance, contact us at our (855)-526-5749.