Ena

A lady with an astray symbol in the name

But, a lady that can keep a person sane

Her astrological sign is Libra

She always has an idea

Has the spirit of being audacious

Her looks is like the Goddess Venus

I see her as a paragon

A man nor a woman can be turned on

For effortlessly just being herself

She can enjoy and survive herself

In every obstacle she may encounter

She is capable to conquer

Though, she’s a huge fan of Gothic

She is amazingly enthusiastic

I knew it from the start

She is a piece of art 

It's almost 1 year ago since the last time I wrote a poem that has full of hatred and disappointment. But to those people who already read that, I want you guys to know that we're okay now.

Anyway, I dedicate the poem above to my trainer named, Ena. Anyone who is a call center agent here? After graduating BS psychology and tried 2 different jobs, I think I have found where I can stay for a very long time. I actually want to study again and pursue Master’s Degree but, I have to work first and earn money before that.

My first job was being an HR Assistant. I stayed for 2 months only. It didn’t go well because I had difficulties dealing with the abusive HR manager. Yes, an abusive HR manager. From that company, over times were not being paid, I used to eat late, my one 1 hour lunch time was just 15 minutes. It was a low-paid job and then, I used to ride 4 rides going to the office every morning. (I knew that this was not a job that I can earn money but I was thinking that gaining experience would be great.) Gonna wake up every 5 am because the location is far from my home. Very hectic. I used to wake up very early and go home very late, sometimes 12 am. Then, I would sleep at 1 am. Then, again would wake up at 5 am. I even lost weight. The HR manager will force us to over time even I signed a contract that as a trainee, my time should be at 8 am until 5 pm only. But when I was there, I usually go out from the office at 9-10 pm. I was always tired, even the simple work, the abusive HR manager would still give it to me/us. Even buying her own lunch, she would ask that for HR assistants. She can yell and humiliate an hr assistant even there are a lot of people that can see (and even it's not the hr assistant's fault). I was stupid. Why did I stay there for 2 months? After that, I promised myself I would never be an HR again. That was my first job. I was overwhelmed. I felt the "culture shock" thingy. Its' true. Even though I had good grades when I was a college student, studied to an accredit university, you really do not know how life will hit you hard with the horrors of reality. Anyway, I feel sorry for those people who would apply there as an HR assistant.

Then to my 2nd job, I was an outbound sales representative. A call center agent position in sales account. I stayed for 6 months only. I didn’t like it because I hate forcing someone to buy something from me just to reach the quota. Omg, I am not that kind of person, forcing an American man even though they do not like to buy. My colleagues there were good. But, I still resigned because I didn’t like my job and a low-paid job too. For me, sales account is a difficult account. Your worth as an employee may affect if you don’t have sales even though you did your best. You can’t force people to buy the product you are selling. Over times were not being paid too, of course I need to earn money and help my family too. I know it’s not selfish to do what you think the best for you. So I still resigned. 

In my current job, I am still a trainee. I am an inbound call center agent. I am happy because I got a chance to get hired in a big and a competitive company. My dream came true. My teammates and my trainers are all great, cool, kind and approachable. I feel sometimes small because I make a lot of mistakes. I always pray every night to be able to adjust and to reach the company's standards. But, being the least didn't make me want to give up. It's all because of the people. So, I still fight, give my best shot, to go to the beloved company very early and learn everyday. To happily see and learn with the people there. Even I am a novice, I still felt that I am belong. I am a part of the family. I am just very thankful for this very rare opportunity offered by my current firm. Even if I wouldn't going to pass or would pass this training, it's still a gain to meet all of them. I am still blessed and grateful. (Pardon me, but I always mess things up so I am not sure if I would pass.) Going to a BPO world can be quite scary and quite stiff. It's a controlled environment, you are always being evaluated but, again, I really have learned a great deal. That one-month training may not be enough for most of you. It ended too soon but it feels like a hundred years learning with them. As the time stops as soon as they open their mouth and begin their mentoring-journey with us, the future leaders. I dunno, I just couldn't express my gratitude deeply enough.

They are all born ready. I’m very inspired. Perfect example of being a BADASS.
My current teammate named Joseph is right, "it doesn't matter how high your salary is, what company are you working, or what position are you. As long as you're happy, that’s what matters.”

I think I have found the perfect job. The universe maybe so good to me because I got hired there and to meet the BADASS people. How I wish I can be great too, like them. They are all going to be remembered by me even if I would transfer to another company. I would forever treasure there words. It’s true. Our dreams are on the other side of our grit. It's not about being the best. It's about being better than you were yesterday. Of course I will still continue learning as I set foot on the production floor and give my best shot!! I can do this! I am a badass! I am a Sykeser!