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QuickBooks Desktop error code H505 usually arises while switching the QuickBooks Desktop application into multi-user mode. The Intuit QB error code H505 comes up on the screen with a message, “This company file is on another computer, and QuickBooks needs some help connecting.” The error occurs when QuickBooks services stop running on the server computer. This blog is all about acquainting users with error H505 in QuickBooks Desktop, its causes and solutions, so read carefully until the end.
If you are facing QuickBooks error H505 for a long time and want to fix it right away, then dial our toll-free number 1.800.579.9430 and talk to certified QuickBooks professionals
Following are the possible causes behind the error:
1.Incorrect hosting configuration settings.
2.QuickBooks company file is damaged or corrupted.
3.The firewall is preventing QuickBooks from connecting to the server.
Let us walk you through the troubleshooting procedure given in the blog.
Following are the most effective methods to get rid of the error:
Method 1. Try to open the company file from the new location
1.Move to the server computer.
2.Create a new folder.
3.Set up permissions to share the company file.
4.Copy the QuickBooks company file and paste it to the new folder you created.
5.Open QuickBooks and open the company file from the new folder.
If the solution given above didn’t work, try the next one.
Method 2. Configure firewall settings
Follow these steps and add QuickBooks to firewall exceptions. You need to repeat the steps on each workstation if you use multiple versions of QuickBooks:
1.Click on the Start menu.
2.Type "Windows Firewall" into the search field and open Windows Firewall.
3.Select Advanced Settings.
4.Right-click Inbound Rules and select New Rule.
5.Select Port and then select Next.
6.Don’t forget to select TCP.
7.From the Specific local ports field, enter the specific ports needed for the QuickBooks year version you are using.
8.After entering the port number, click Next.
9.Mark Allow the connection option and click Next.
10.Ensure all the profiles are selected.
11.Next, create a new rule and name it “QBPorts(year).”
12.At last, click Finish.
13.Now, follow the above steps again and create Outbound Rules.
We tried our best to help you resolve QuickBooks error H505. If the problem persists, contact the QuickBooks support team by calling us on our customer support number 1.800.579.9430.
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Published on September 08, 2021
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