How Can You Get a Cloud Based Telephone System Installed?

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If you’ve decided to swap from your old and subpar phone system to one that has got the latest technology, then you’ve made a great decision. But it may have been a difficult process to arrive at this decision. Admittedly, it may seem like a lot of effort for something that seemed practical enough as it was. After all, it allows you to make and take phone calls and that’s all you need in a telephone, right?

To some extent yes, this is correct. You need to speak to customers and they need to speak to you and your old phones allowed this to happen. But you may be noticing that technology is getting more and more complex. Whilst it may seem like it’s more trouble than it’s worth, you would be mistaken. Wrapping your head around all the different features of the technology will take a while, but it will save you a lot of time and effort in the long run. Communications tech is designed to make your life easier and also make your business more effective. These two uses are highly beneficial and so it’s hard to ignore them. So if you’ve taken the leap of faith, then don’t worry. You can rest assured knowing that you made the right decision.

But this is only the start of your journey in swapping to this sort of phone system. Just because you have made the decision to go ahead, this doesn’t mean that you are finished yet. There are several steps you will need to take next in order to start enjoying the benefits of this useful technology. Below, we break down some of these different stages in order to help you understand what to expect.

Do your research and pick a reputable company

The next thing you will have to do, after deciding to go ahead with the move, is to do research online. This will include looking over several points, including what type of system you want and the supplier for the system. To do this, you will need to compare different types of systems and pick out what elements you will be wanting. Once you have decided this, you can make a shortlist of the brands that offer what you are looking for.

Just because you have picked out a few companies, this doesn’t mean that you’re done. You will want to make sure that the companies have a good reputation. This refers to both the supplier of the system and the installation company too. Sometimes, the supplier of your cloud based telephone will recommend either themselves or another trusted partner company to install it, but there is also a chance that you’ll have to get an external company in to do it. If this is the case, it will mean more work for you in order to organise it, but it will also mean that you’ll have more control over the process.

One way of going about this is to read online reviews about them. People often leave invaluable feedback about their experiences with a company online. This will give you a great insight into what to expect when dealing with them. Whereas the reviews that they publish themselves onto their websites or social media pages will be positively biassed, these other reviews will be less biassed.

A reason for them not being totally biassed is that customers will only be bothered to leave feedback about their experience if it was extremely good or extremely bad. If you have a standard service then you wouldn’t really be motivated to spend your free time writing reviews. Consequently, it’s important to compare different reviews and if possible, see if a family member or friend has a personal recommendation.

Last, but certainly not least, is of course getting the new phones installed. It may take a day or two depending on the nature of the system you have chosen as well as what sort of telephone system you already have installed. Usually, it’s a seamless transition between the two, but it can have a few teething issues. The engineers will try to rectify this all when they are already there, but should anything else happen, there will be a customer service team to help you out.